When we first started doing this many years ago, it was called "systems management", and our focus has never wavered from that goal.
We needed to understand how well our technology was delivering, when it was our business and our customers we were focused on.
Nothing has changed, except that now it's your business and your customers. Well, there is one difference: this capability is now called by many different names.
At Epsilogix, we prefer the name Business Service Management, simply because when we started delivering dashboards worthy of the concept to customers in 2001, this was the name used by the company that built them, in the process refocusing an entire industry.
The technology that supports your business should not become a hole into which you throw money while you wonder what (if anything) it is doing for you. Neither is it a playground for technicians who just want to play with the newest "hot" product, platform, or language.
Sometimes "state of the art" really is a requirement, but more often the optimum cost/performance value can be found elsewhere. Technology is merely a tool that enables your business to be more capable, more productive, or more efficient, and it should considered solely in that light. If it does not provide a meaningful contribution to the success of your business, then remove it and get something that does.
The real question is: how do you know if the technology that supports your business is working for you, or if you are working for it?
Epsilogix helps you find the answer, by taking the tremendous volume of raw data that you already have and distilling it into the intelligence you need. We know how to do this, and we do it well. We not only produce a result you did not think was possible, in the process we give you the tools to handle the changes that will take place in your business tomorrow.
Why should you choose Epsilogix? The best answer is our motto, right below our name.
Excellence, In Service To You
Epsilogix is led by Ray Parker. You can find out more about him here.