Services

At Epsilogix, we won’t try to sell you any products, but we will recommend some very highly, and one from NetIQ in particular.

However, we also know that NetIQ Operations Center, the most powerful product we’ve ever seen for building and deploying Enterprise-capable dashboards, is also a product that looks much easier to use than it really is, and that’s where we make a difference.

Consulting

We mean this exactly as we say it: if you have questions, we provide answers that are not based on maximizing a product sale. Tell us what your goals are, and let us assist you to insure the choices you make are the best ones to get you there, including your choice of platform, working with your own internal infrastructure requirements, and even something as historically mysterious as insuring that your team understands how to deal with the impact to their own desktop environment.

Dashboards

You’ve already acquired that amazing product from NetIQ, but you’re not satisfied with the results you’re seeing. Success seemed so likely during the pilot, and now the team struggles with delivery and seem careful to keep your expectations low. To make this happen, you don’t need to spend the sums of money the vendor is asking for their services team, you just need to apply the right level of knowledge strategically to your team. We can do that, not only delivering the results you wanted all along, but enabling your team to do it again on their own.

Integrations

Many of the integrations you really want come with a hefty price tag attached, which can limit the data you have access to. We can work with you to keep your costs low and still give you the data you need. If you’re concerned about this, talk to us before you buy, and we can advise you as to which components you really do need and which ones you really don’t.

Performance

This is one of the least understood aspects of deploying any solution these days, a situation exacerbated by the strong probability that your dashboard, if it is not customer-facing, will be established in a virtual environment. These environments bring additional questions into focus, and having the right answers can make a big difference as to how your dashboard performs.

Education

We authored the entire published technical education curriculum that was until recently (and possibly still is) offered for the NetIQ Operations Center product. With thousands of classroom hours experience, we are still the best at delivering it. We provide an excellent base understanding that propels the student seeking a direction to ask the correct questions, at which point the answers become much easier to identify.

 

Talk to us. Click here and tell us a little bit about you. We’ll arrange a call; you can tell us your needs as well as your concerns, and we may be able to offer some immediate suggestions.

At Epsilogix, your success is our success.